Refund policy

Return & Refund Policy

Our fit check
When you order, you enter your vehicle's year, make and model. Before your order ships, we review that vehicle against the products you chose. If we find a product won't suit your seats or vehicle, we contact you before shipping to switch to a better option or cancel that item with a full refund.

After your order ships
All sales are final once an order ships. Because we ship directly to you, we do not accept returns or exchanges for change of mind, or for ordering the wrong size or option. Please enter your vehicle accurately and message us if you are unsure.

Damaged, defective or wrong items
If your order arrives damaged, defective, or is not the item you ordered, we will make it right. Contact us within 14 days of delivery through our contact page with your order number and a photo of the problem. Once we confirm the issue, we will send a replacement or issue a full refund to your original payment method, at no cost to you. You will not need to send the item back unless we ask.

Lost or missing orders
If your tracking shows no movement for 30 days, or your order shows delivered but you did not receive it, contact us and we will help.

Cancellations
You can cancel your order for a full refund before it ships. Once an order has shipped it cannot be cancelled.

Refunds
Approved refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to appear.